Customer satisfaction is at the heart of TRUSHOPI. We aim to provide a smooth and transparent return and refund process.

1. Return Policy

• Returns are accepted within 7 days of product delivery.
• Items must be unused, undamaged, and in their original packaging with all tags intact.

2. Refund Process

• Once the returned product is received and inspected, refunds will be approved.
• Refunds are processed within 5–7 business days after approval.

3. Non-Returnable Items

The following items are not eligible for return:

• Perishable goods
• Personal care products (if opened or used)

4. Refund Method

All refunds will be credited to the original payment method used during purchase.